Can not access this site.


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What issue can we help you with today samunchon?
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Can not access this site. Pages on https://www.chonsamun.com/ may be temporarily unavailable or may be permanently moved to a new web address. ERR_SSL_UNRECOGNIZED_NAME_ALERT
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S
Tech Support: Website Issues

Can not access this site. Pages on https://www.chonsamun.com/ may be temporarily unavailable or may be permanently moved to a new web address. ERR_SSL_UNRECOGNIZED_NAME_ALERT

A
Akshaya joined

A
Hello Samunchon, My name is Akshaya N and I am happy to help you. How are you today?

Could I get the last 4 characters of the Main account password to verify ownership of the account?

S
fine thank you

A
I apologize for the issue you are having.  Unfortunately, I am unable to access your account at this time due to some internal system issues.  We hope to have full access restored shortly but until then I am only able to assist you with non-account specific help.

S
PORG

A
Seems like you have add the https and haven’t installed SSL.

You have to rename the url to http.

You can refer this link to change the site and home url : https://my.bluehost.com/hosting/help/wordpressurl

Are you still connected with me?

S
yes

google change http to https

A
You have changed the site and home url to https, you need to revert it back, unfortunately we can’t do it from our end, because the internal tools are down.

Are you still connected with me?

S
yes

may be some plugin problem

A
Have you installed any plugin?

S
Easy HTTPS (SSL) Redirection

A
The tools on our end is not working, please contact us back after 1-2 hours, we can check the issue.

S
thank you good bye

A
You’re welcome! Thanks for chatting with us. Take care and have a great day!

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